Improved Usability Promotes Real Services
Fed Receiver is a very specialized website; they offer specific legal services through the court system. However, their website was not up to par – it was generating traffic based on the owner's names, rather than on the services the company offered. Additionally, the antique content management system in place was more than cumbersome, making updating the site a nightmare. This is a classic example of usability not meeting your exact needs.
When Fed Receiver contacted us, we knew immediately that they needed help. Without correct usability, your website is more like an anchor weighing you down than a powerful tool for sales generation. Fed Receiver understood this, but the owners didn't have a clue how to fix the problem. Luckily, Media Contour knows a thing or two about usability. We quickly went to work and devised a plan to boost the functionality and usability of their website.
How did we increase their usability? Look below and you'll find a few of our processes:
- Subscription email system - automated in-office work flow (to save time and money)
- Case management system - automated in-office work flow (to save time and money) – Includes the ability to update and manage the following: Case Summary, Recent Updates, Financial Reports, Claim Information, Court Filings, FAQs, Useful Links & Information
- Search capabilities
- Automatic email updating
- Case subscription system
- Website redesign
- Refreshed logo