If you're not a particularly technical person, it's always a little bit intimidating to go into the offices of a service provider and discuss what you need. If you are looking to update your website, here are some things you can do to make the process easier and to facilitate better communication with your website designer, ensuring that all of your needs are met and that the website designers themselves are aware of those needs.
If you don't own and operate a website on your own, there are probably quite a few people involved in maintaining your website. You want to make certain that you meet with all of these people first so that they can voice any concerns they have so these are taken in to account when you update your website. In particular, talk to the people who are responsible for updating your website. You need to know if they are having any issues that are making work difficult for them that can be resolved as you update your website.
If you're already working with a website designer, consider asking them to put a small survey on your site so that you can ask your visitors themselves what they would like to see changed about your website. This is a great way to get some ideas as to what you need the web designers to do as you update your website. Most web designers can add such an element to your website fairly easily and it would be well worth the modest cost to do this, particularly if your website is a venue for delivering products and services.
When you have a good idea, write it down or e-mail it to the designer so that you don't forget to bring it up. It's a lot easier to spend a little bit of extra time meeting with the web designer and bring up all of your ideas than it is to start throwing ideas at them after they've already started developing your site.Remember not to be intimidated when you go to meet your web designer. You don't have to be technically versed in how websites work to get what you need out of the web design firm. All you need to be able to do is to give them some solid ideas about what how you want to update your website, be ready to take in some new information about how those ideas will be realized and to keep in a creative frame of mind when you're dealing with the web design firm.